Customer Service Representative

1 month ago


Sparks, Nevada, United States Walkenhorst's Full time
Job Title: Customer Service/Order Entry Position

At Walkenhorst's, we are seeking a highly organized and customer-focused individual to join our team as a Customer Service/Order Entry Position. This role is responsible for providing exceptional customer service, processing orders, and managing customer databases.

Key Responsibilities:
  • Respond to customer inquiries and provide personalized service
  • Process orders over the phone and by mail
  • Manage and update customer databases
  • Identify customer needs and provide solutions and/or alternatives
  • Manage large amounts of inbound calls in a timely manner
  • Perform office-related duties such as making copies and scanning documents
Requirements:
  • Excellent organizational skills
  • Basic computer skills
  • Strong verbal communication skills and active listening
  • Ability to work in a fast-paced environment
Benefits:
  • Hourly compensation with overtime opportunities
  • Provided benefits including health insurance, paid holidays, paid time off, and 401K
  • Free snacks and products
  • Opportunity to work with a fantastic team of people

If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please apply here or visit our website at Walkenhorst's website for more information.



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