Customer Service Representative

4 weeks ago


Sparks, Nevada, United States U-Haul Full time
Customer Service Representative Opportunity

U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met.

Responsibilities include:
  • Assisting customers with U-Haul products and services
  • Using smartphone-based U-Scan technology to manage rentals and inventory
  • Moving and hooking up U-Haul trucks and trailers
  • Cleaning and inspecting equipment on the lot
  • Answering questions and educating customers about products and services
  • Preparing rental invoices and accepting equipment returned from rental
  • Installing hitches and trailer wiring
  • Filling propane and driving a forklift (certification offered through U-Haul)
  • Participating in ongoing continuous education through U-Haul University

Requirements:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer and welcomes applications from all qualified candidates.

U-Haul Holding Company, and its family of companies, continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products in certain states.

U-Haul offers a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance and prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, dental and vision plans, business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, and Critical Illness/Group Accident Insurance.

U-Haul is committed to creating a healthy work environment for our team.

Apply today to join our team and be part of a dynamic and growing company

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