IT Service Manager
1 week ago
Job Title: IT Service Manager
Job Summary:
FEDITC, LLC is seeking an IT Service Manager to work in the Scott AFB, IL area. A United States Citizenship and an active Secret DoD Security Clearance is required to be considered for this position.
Key Responsibilities:
- Oversee and manage service delivery, ensuring alignment with business objectives and client needs.
- Collaborate with stakeholders to define service strategies, objectives, and service level agreements (SLAs).
- Develop comprehensive service plans and roadmaps to ensure services meet business needs.
- Lead incident, problem, and change management processes, coordinating resolution efforts to minimize service disruptions.
- Other support duties as needed/directed.
Requirements:
- 5+ years of relevant experience.
- IAT Level II certification.
- Active Secret Security Clearance.
- Must be a US Citizen and pass a background check.
FEDITC, LLC is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment.
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