Executive Operations Manager

2 months ago


Storm Lake, Iowa, United States Jimmy John Full time
Job Summary

We are seeking a highly skilled and experienced Executive Operations Manager to oversee all aspects of our store operations. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operation of our store, including staffing, inventory management, customer service, and maintaining a clean and safe environment.

Key Responsibilities
  • Staffing and Scheduling: Recruit, train, and develop a high-performing team of employees to ensure excellent customer service and efficient store operations.
  • Inventory Management: Oversee the receipt, storage, and sale of inventory, ensuring accurate inventory levels and minimizing waste.
  • Cash Handling and Security: Ensure accurate and efficient cash handling procedures, and maintain a secure store environment.
  • Customer Service: Foster a positive customer experience by ensuring prompt and courteous service, and addressing customer complaints in a timely and professional manner.
  • Store Maintenance: Maintain a clean and safe store environment, including the kitchen, dining area, and restrooms.
  • Leadership and Development: Provide coaching, training, and development opportunities to employees to enhance their skills and knowledge.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of success in managing teams and driving business results.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with employees, customers, and vendors.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Organizational Skills: Excellent organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Customer Service Skills: Proven ability to provide excellent customer service, with a focus on ensuring customer satisfaction and loyalty.
Benefits

As a valued member of our team, you will enjoy a competitive salary and benefits package, including opportunities for professional growth and development.



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