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Wellness Coach

2 months ago

Buffalo, Missouri, United States Ozarks Regional YMCA Full time
Job Title: Wellness Coach

About the Role:

The Ozarks Regional YMCA is seeking a highly motivated and enthusiastic Wellness Coach to join our team. As a Wellness Coach, you will play a vital role in supporting the health and wellness goals of our members, providing guidance and motivation to help them achieve their desired fitness outcomes.

Key Responsibilities:

  1. Provide personalized coaching and guidance to members to help them achieve their fitness goals.
  2. Develop and maintain a deep understanding of wellness trends and best practices to provide effective support to members.
  3. Ensure a safe and enjoyable environment for members, adhering to safety policies and procedures.
  4. Deliver exceptional customer service, actively listening to members' needs and responding promptly and appropriately.
  5. Make member engagement calls to connect with members and direct them to services that meet their needs.
  6. Conduct new member wellness appointments, including orientation to fitness equipment and follow-up communication.
  7. Effectively problem-solve and take responsibility to remedy situations and follow through to completion.
  8. Identify and address potential safety hazards and provide helpful suggestions to members.
  9. Provide instruction and demonstrations of exercise techniques and perform associated physical activities.
  10. Work with a diverse group of members, providing opportunities for increased involvement and sense of ownership.
  11. Monitor member participation and provide feedback.
  12. Share wellness program information with members, using available tools and resources.
  13. Ask and answer questions, displaying empathy to support members in defining and building confidence to achieve their health and wellness goals.
  14. Identify and celebrate the successes of members and program participants.
  15. Ensure the cleanliness of the YMCA and regularly check and replenish supplies and equipment.

Qualifications:

  1. Must be 18 years of age or older.
  2. High school diploma or equivalent required, with studies towards or completion of a BA in Health Fitness related field preferred.
  3. Working knowledge of health and fitness principles, group exercise, personal training, and specialty group class certifications preferred.
  4. Current CPR/First Aid/AED certification required within 30 days of hire.

Work Environment and Physical Demands:

This is a safety-sensitive position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  1. Ability to perform all physical aspects of the position for long periods, including walking, standing, bending, squatting, kneeling, lifting, spotting, and demonstrating proper exercise technique.
  2. Visual and auditory ability to identify and respond to environmental and other hazards related to the activity.
  3. The employee must occasionally lift and/or move up to 25+ pounds.
  4. The noise level in the work environment is usually moderate.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.