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Hotel Maintenance Technician

2 months ago


Jacksonville, North Carolina, United States MCR Hotels Full time
Job Summary

We are seeking a skilled and detail-oriented Hotel Maintenance Technician to join our team at MCR Hotels. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our hotel facilities and equipment.

Key Responsibilities
  • Preventative Maintenance: Participate in our preventative maintenance program to identify and address potential issues before they become major problems.
  • Equipment Maintenance: Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities.
  • Communication: Effectively and professionally communicate with guests, co-workers, and supervisors to ensure seamless service delivery.
  • Safety and Security: Ensure all fire and safety inspections and protocols are completed, and any discrepancies are corrected.
  • Vendor Management: Collaborate with vendors and suppliers to discuss scope of, and products and materials used in, repair activities.
  • Inventory Management: Monitor tools, supplies, and inventories of the maintenance department and place orders with approved vendors as needed.
  • Work Environment: Maintain working spaces in a safe and clean condition.
  • Guest Service: Communicate directly with front desk for guest service request issues and housekeeping for work orders.
  • Additional Responsibilities: Perform other tasks and jobs as assigned by the supervisor or manager.
Requirements
  • Positive Attitude: Must have a positive attitude and willingness to learn.
  • Communication Skills: Verbal and written communication skills are essential.
  • Problem-Solving: Ability to react quickly and calmly in emergency situations.
  • Maintenance Skills: Basic maintenance skills are required, including proficiency in the use of hand tools, power tools, and test equipment.
  • Technical Skills: Must be proficient in Windows operating systems, company-approved spreadsheets, and word processing.
  • Age Requirement: Must be 18 years of age or older to perform this job.
Preferred Qualifications
  • Technical Education: Technical, trade, or vocational school degree is preferred.
  • Licensed Tradesperson: Licensed in a trade (plumbing, electrical, HVAC, carpentry, etc.) is preferred.
  • Work Experience: At least 2 years of work-related experience is preferred.
  • Equipment Management: Experience in carrying all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to always carry out work tasks.
  • Hotel Experience: Experience in a hotel, apartment, or a related field is preferred.