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Retail Sales Representative

2 months ago

Encinitas California, United States Drybar Shops Full time
About Drybar Shops

Drybar Shops is a leading blow dry-only bar, dedicated to providing exceptional customer service and high-quality blowouts. Our philosophy is centered around focusing on one thing and being the best at it, which is why we're committed to delivering outstanding blowouts to our clients.

Job Summary

We're seeking a highly skilled and customer-focused Sales Associate / Customer Service Representative to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, promoting our services, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for all clients
  • Promote and sell our blow dry services, highlighting the benefits and value proposition
  • Work closely with the team to achieve sales targets and drive business growth
  • Maintain a thorough knowledge of our services, products, and promotions
  • Resolve customer complaints and concerns in a professional and timely manner
Requirements
  • 1+ years' experience in a fast-paced, customer service-centric environment
  • Previous experience with Point of Sale Systems is strongly preferred
  • Previous salon/spa experience is preferred but not required
  • High school diploma or equivalent
  • Ability to work at a sustained, fast pace
  • Excellent problem-solving and troubleshooting skills
  • Track record in providing over-the-top, amazing customer service
  • Ability to multitask with ease
  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts
  • Has the technical ability and skills to operate a point of sale system
  • Problem solver – use logic and support resources to solve problems at the front desk
  • Maintains professional demeanor under pressure
What We Offer
  • Competitive compensation plan with potential to make between $17-$25 per hour depending on performance
  • Free birthday blowout
  • Flexible Hours
  • Discounts on all retail products
  • Clear career path to grow as a professional
  • Ongoing training