Pet Care Receptionist

3 weeks ago


Clarksville, Tennessee, United States Pet Palace Full time
Pet Palace Job Opportunity

We are seeking a caring and enthusiastic individual to join our team as a Pet Care Receptionist at our professional pet boarding/daycare/grooming facility. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the well-being of our furry clients, and maintaining a clean and organized work environment.

Key Responsibilities:
  • Communicate effectively with clients and their pets in a friendly and professional manner.
  • Answer phone calls, schedule appointments, and process payments in a timely and accurate manner.
  • Provide exceptional customer service, ensuring client satisfaction and loyalty.
  • Check-in and out clients, ensuring a smooth and efficient experience.
  • Maintain a clean and tidy lobby and groom areas, including the reception desk, floors, and bathroom.
  • Relay important information to clients, staff, and management in a clear and concise manner.
  • Develop computer skills to effectively navigate our software and systems.
Requirements:
  • Animal lover with a passion for providing exceptional care and service.
  • Reliable and responsible individual with excellent time management skills.
  • Ability to handle difficult dogs in a calm and professional manner.
  • Ability to lift and move up to 60 pounds.
  • Dependable transportation and phone.
  • Punctual and able to work a flexible schedule.
Benefits:
  • Employee discount on services.
  • Monthly tips.
  • Flexible schedule.
Schedule:
  • Day shift: 6:50am - 1:00pm.
  • Night shift: 1:00pm - 7:00pm.
  • Weekend availability required.

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