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Merchandise Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Merchandise Associate at TJ Maxx. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.
Key Responsibilities- Provide exceptional customer service, engaging with customers and embodying our customer experience principles and philosophy.
- Maintain a clean and organized store environment, adhering to all organizational, cleanliness, and recovery standards.
- Process customer purchases and returns accurately, counting change back to customers according to established operating procedures.
- Promote credit and loyalty programs to customers.
- Initiate and participate in store recovery as needed throughout the day.
- Support and participate in store shrink reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
- Excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Possesses strong communication and organizational skills with attention to detail.
- Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
- Able to lift heavy objects with or without reasonable accommodation.
We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.
At TJ Maxx, we value diversity and inclusion, and we are an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.