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HVAC Operations Coordinator

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Clemmons, North Carolina, United States EMCOR Government Services Full time

EMCOR Government Services is looking for a Service Coordinator to oversee dispatching and administrative functions from our operational hub. This role involves direct collaboration with service technicians, sales personnel, and the finance department.

Key Responsibilities:

  • Oversee service operations, including the scheduling and dispatching of technicians
  • Work with the Service Manager to coordinate service call schedules for optimal resource utilization
  • Engage with various departments to ensure timely and efficient service delivery
  • Manage resources to equip field staff for successful task completion
  • Communicate real-time issues and opportunities to technicians, sales, and management
  • Maintain accurate recordkeeping and database management practices
  • Reconcile expenses and purchases made by technicians
  • Ensure precise and timely billing of customer invoices

Qualifications:

  • Exceptional communication and interpersonal skills
  • Strong organizational and multitasking capabilities
  • Customer service-oriented mindset
  • Proficient in Microsoft Office and adaptable to service management software

EMCOR offers a comprehensive benefits package that begins on the first day of the month following your start date:

  • Health Insurance: Multiple plans available with prescription coverage
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
  • Dental insurance: Various plans to choose from
  • Vision insurance
  • Company-paid Accidental Death/Dismemberment coverage
  • Company-paid Life insurance
  • Company-paid Short-Term & Long-Term Disability coverage
  • 401(k) Retirement Plan with company match up to 5% and immediate vesting

Additional Benefits:

  • Competitive Paid Time Off and Holiday Pay
  • Weekly pay with direct deposit and per diem options
  • Employee Stock Purchase plan with a 10% company match
  • Incentives for employee referrals
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement

Important Notice: Be aware of fraudulent job postings and emails. EMCOR Group and its subsidiaries list open positions on our official platforms. Verify the authenticity of any job postings or communications.

We provide a competitive salary and a comprehensive benefits package, continually seeking individuals with the necessary skills and talents to support our growth and success.

For complete job description details, including physical demands and work environment, please inquire.

Equal Opportunity Employer/Veterans/Disabled.

To review our Equal Employment Opportunity and Affirmative Action policy, or to complete a full employment application, please visit our official website.