Sales Associate

4 weeks ago


Gonzales, Louisiana, United States Chico's Full time

Job Summary:

As a Sales Associate at Chico's, you will play a key role in promoting a customer and product-focused sales culture. Your primary responsibility will be to support Management in ensuring a great customer experience and maximum profitability. You will be responsible for maintaining knowledge of current sales and promotions, as well as maintaining pricing and visual standards. Additionally, you will participate in visual directives, including monthly store sets and zone maintenance. You will also be responsible for modeling and promoting the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Key Responsibilities:

Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers.
Maintain knowledge of current sales and promotions, as well as maintain pricing and visual standards.
Participate in visual directives, including monthly store sets and zone maintenance.
Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
Ensure prompt resolution of customer concerns.
Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
Sign up clients for reward programs.
Build and maintain a solid customer following through clienteling and wardrobing.
Maintain consistent client communication through utilization of customer books.
Support replenishment activities that keep the store full and abundant.
Assist with locate fulfillment.
Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
Assist with boutique cleanliness and organization.

Requirements:

High school diploma or equivalent.
Retail or sales experience preferred.
Must be 18 years of age or older.
Excellent communication skills.
Excellent customer service skills.
Able to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multi-task in a fast-paced environment.
Able to communicate with customers, associates, and management.
Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements:

Constant walking/standing - 67-100% of 8-hour shift.
Occasional lifting up to 50 lbs. - 1-33% of 8-hour shift.
Frequent climbing - 34%-66% of 8-hour shift.


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