Sales Associate

4 weeks ago


Gonzales, Louisiana, United States Rack Room Shoes Full time

Job Summary

As a Sales Associate at Rack Room Shoes, you will be responsible for providing exceptional customer service and sales support to our customers. You will work closely with our sales team to meet sales and work goals, while maintaining a high level of accuracy and completeness in your work. You will also be responsible for controlling cash and maintaining strict control of all monies and sales documentation.

Key Responsibilities

  • Provide excellent customer service and sales support to our customers.
  • Meet sales and work goals as directed by members of store management.
  • Control cash and maintain strict control of all monies and sales documentation.
  • Process all sales and POS terminal transactions in accordance with policy and procedure.
  • Maintain awareness of all current sales promotions.
  • Maintain merchandise presentation and ensure stock is well arranged and merchandised properly.
  • Develop and maintain necessary product knowledge and fitting skills.
  • Maintain an awareness of Loss Prevention concerns involving customers and staff members.

Working Relationships

You will work closely with our sales team, store management, and district/regional managers to achieve our sales and work goals. You will also interact with customers, sales associates, and other employees to provide excellent customer service and support.

Requirements

To be successful in this role, you will need to have excellent interpersonal skills, basic communication and math skills, and experience in retail sales, preferably specialty retail or footwear. You will also need to have basic knowledge of our policies and procedures, as well as basic visual merchandising skills and an understanding of our Store Presentation Standards.


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