Team Trainer

4 weeks ago

Memphis, Tennessee, United States Whole Foods Market Full time
Job Description

At Whole Foods Market, we are seeking a highly skilled and motivated Team Trainer to join our Prepared Foods Department team. As a Team Trainer, you will play a critical role in supporting the high engagement, productivity, and retention of new team members by organizing and delivering quality training on their home team.

The ideal candidate will have a strong passion for high-quality foods and the mission of Whole Foods Market. They will be comfortable speaking with small and large groups, inspiring others, and teaching in a constructive and positive manner. The Team Trainer will work in partnership with Team Leadership, the Store Trainer, Team Member Services Generalists, and other qualified team members to support the high-quality, timely completion of new member connections for new members and support global, regional, and department-specific training.

Key Responsibilities:

  • Ensure new and ongoing store and team training programs are successfully delivered and completed.
  • Work within training deadlines and goals.
  • Coordinate with Team Leaders and the Store Trainer to schedule new member training during their first four shifts.
  • Coordinate with new members, Team Leadership, and the Store Trainer on the timely completion of new member connections, regularly communicating status toward completion.
  • Facilitate team-specific operational training for team members, including team operational learning pathways and team-specific program rollouts.
  • Attend Team Trainer meetings, as scheduled.
  • Act as a role model for constant food safety, sanitation procedures, and occupational safety.
  • Train all team members on customer service standards and look for opportunities to provide timely feedback.
  • Train all team members on new products, their differentiation, sales tactics, and department placement.
  • Consistently practice and model proper care, use, and maintenance of all team equipment and PPE.
  • Complete the Team Trainer Operational Learning Pathway, Team Trainer Certification, and other assigned training.
  • Familiarize themselves with the Store Training Roles Handbook and maintain engagement with all communication platforms.
  • Organize, track, report, and maintain accurate training records using Whole Foods Market's learning systems.

Requirements:

  • 6 months of Whole Foods Market experience (or equivalent retail training experience).
  • Ability to lift 50 pounds.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation pushing, and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: less than 32 degrees Fahrenheit (freezers), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit.
  • Ability to work in wet and/or cold environments.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Working Conditions:

  • Must be able to work in a fast-paced environment with a sense of urgency.
  • Must be able to work in a team environment and be willing to assist other team members as needed.
  • Must be able to maintain a clean and sanitary working and shopping environment.

What We Offer:

  • A competitive salary and benefits package.
  • A comprehensive training program to help you succeed in your role.
  • A supportive and collaborative work environment.
  • The opportunity to work with a dynamic and growing company.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to our website. We look forward to hearing from you

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