Restaurant Operations Manager

1 week ago


Cary, North Carolina, United States HC-Resource Full time
Job Title: Restaurant Director of Operations

We are seeking a highly skilled and experienced Restaurant Director of Operations to join our team at HC-Resource. As a key member of our operations team, you will be responsible for overseeing the daily operations of our company locations and ensuring that our business runs smoothly and efficiently.

Key Responsibilities:

  • Liaise with senior management to make strategic decisions and set operational goals
  • Plan and monitor the day-to-day running of business to ensure smooth progress and efficiency
  • Supervise staff from various departments and provide constructive feedback to improve performance
  • Evaluate and improve business procedures to align with organizational objectives
  • Manage procurement processes and coordinate resource allocation to optimize business operations
  • Oversee customer support processes to enhance customer satisfaction and loyalty
  • Review financial information and adjust operational budgets to promote profitability and growth
  • Develop and implement policies to promote a positive work culture and ensure compliance with regulatory requirements
  • Build and maintain relationships with external partners and vendors to drive business growth and success
  • Analyze performance data and metrics to identify areas for improvement and optimize business operations

Requirements:

  • Proven experience as a Director of Operations or equivalent position in the restaurant industry
  • Excellent leadership and organizational skills, with the ability to motivate and inspire team members
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders
  • Knowledge of industry regulations and compliance requirements
  • Ability to analyze data and metrics to inform business decisions and drive growth
  • Proficiency in MS Office and business software, including ERP and CRM systems

About HC-Resource:

HC-Resource is a leading provider of restaurant operations solutions, dedicated to helping businesses succeed in the competitive restaurant industry. We are committed to delivering exceptional service and support to our clients, and we are seeking a talented and experienced Restaurant Director of Operations to join our team.



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