EDP Programmer II

5 days ago

Amherst, Massachusetts, United States InsideHigherEd Full time
About the Role

We are seeking a highly skilled EDP Programmer II to join our team at UMass Amherst. As a key member of our IT department, you will be responsible for maintaining the integrity of our operating systems, software, and hardware for workstations, desktop computers, and servers in a highly dynamic multi-platform computing environment.

Key Responsibilities
  • Install, maintain, and configure hardware components, operating systems, and application software on workstations, desktops, and laptop computers.
  • Provision department computer systems and ensure they are in compliance with security standards.
  • Install, configure, customize, and maintain mathematical/statistical software and editing software on workstations, desktops, and laptop computers.
  • Provide technical support to users of the department computing facilities and assist in organizing and conducting computer training seminars.
  • Use professional judgment to independently research and resolve issues and problems that arise in system and network administration duties.
  • Install, maintain, and upgrade critical network services such as mail, WebWork, people, web site, print, network storage, and editors in a primarily UNIX and Linux-based server environment.
  • Support departmental high-performance Linux cluster and install, customize, and maintain network hardware and software components.
  • Install and maintain electronic system security tools and monitor system security.
  • Ensure compliance with existing industry and campus security and privacy standards and best practices.
Requirements
  • Two years of relevant experience, with an associate degree or above able to substitute one year of experience.
  • Experience supporting mail, web, file, print, identity management, backup, encryption, and network storage services.
  • Experience using C, Perl, bash, and Python to customize in-house software.
  • Effective interpersonal and communication skills with the ability to work in a cooperative team environment.
  • Knowledge of computer network protocols, TCP/IP, NFS, SMTP, HTTP.
  • Experience with Windows Server Administration and managing high-performance computing clusters.
  • Experience with Centos and MacOS X.
  • Experience in information security best practices and highly available enterprise network architecture and industry best practices.
Preferred Qualifications
  • Knowledge of TeX/LaTeX and other mathematical/statistical software desirable.
Work Environment

This is a full-time position, Monday-Friday, 8:30 am-5:00 pm, with on-call, off-hours emergency support.

Salary Information

Grade 16

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