EDP Programmer II

2 weeks ago

Amherst, Massachusetts, United States InsideHigherEd Full time

About InsideHigherEd

InsideHigherEd is a leading provider of news, jobs, and resources for the higher education community. We are committed to delivering high-quality content and services that support the success of our customers.

Job Summary

We are seeking an experienced IT Systems Administrator to join our team. The successful candidate will be responsible for maintaining the integrity of our computer systems, software, and hardware, as well as providing technical support to our users.

Key Responsibilities

  • System Administration
    • Install, maintain, and configure hardware components, operating systems, and application software on workstations, desktops, and laptop computers.
    • Provision department computer systems and bring systems into compliance for security standards.
    • Install, configure, customize, and maintain mathematical/statistical software and editing software on workstations, desktops, and laptop computers.
  • Technical Support
    • Provide technical support to users of the department computing facilities.
    • Assist in organizing and conducting computer training seminars, prepare teaching materials, and other documents.
  • Network Administration
    • Install, maintain, and upgrade critical network services such as mail, WebWork, people, web site, print, network storage, and editors in a primarily UNIX and Linux-based server environment.
    • Support departmental high-performance Linux cluster.
  • Security
    • Install, maintain, and upgrade electronic system security tools; monitor system security.
    • Use proactive prevention measures to maintain the security and integrity of departmental computer systems.
  • Compliance
    • Ensure compliance with existing industry and campus security and privacy standards and best practices.
    • Perform infrastructure security evaluations and audits for the department.
  • Reliability and Availability
    • Develop and implement plans to insure high reliability and availability of critical systems within the department.
    • Develop recovery plans to address minimizing outages and improve recovery time.

Requirements

  • Two (2) years of relevant experience.
  • Experience supporting mail, web, file, print, identity management, backup, encryption, and network storage services.
  • Experience using C, Perl, bash, and Python to customize in-house software.
  • Effective interpersonal and communication skills with the ability to work in a cooperative team environment.
  • Knowledge of computer network protocols, TCP/IP, NFS, SMTP, HTTP.
  • Experience with Windows Server Administration. Experience managing high-performance computing clusters.
  • Experience with Centos and MacOS X.
  • Experience in information security best practices and highly available enterprise network architecture and industry best practices.

Preferred Qualifications

  • Knowledge of TeX/LaTeX and other mathematical/statistical software desirable.

Work Schedule

  • Monday – Friday, 8:30 am – 5:00 pm (37.5 hours per week).
  • Will include on-call, off-hours emergency support.

Salary Information

Grade 16

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