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Afterschool Program Receptionist

2 months ago

New York, New York, United States Amazing Athletes Full time

Position Overview: We are looking for a dedicated Front Desk Associate to support our afterschool program. This role is crucial in creating a welcoming atmosphere for students, parents, and staff, ensuring smooth operations in a vibrant educational environment.

Key Responsibilities:

  • Welcome and assist parents, students, and visitors with a friendly and professional attitude.
  • Efficiently manage the check-in and check-out procedures for students.
  • Develop familiarity with students and parents to enhance personalized service.
  • Maintain composure and efficiency during busy periods.
  • Communicate effectively with management regarding program-related updates.
  • Utilize digital platforms for administrative tasks, including attendance tracking and incident reporting.
  • Organize front desk materials and supplies to ensure a tidy workspace.
  • Promote a positive and inclusive environment through enthusiastic interactions.

Candidate Profile:

  • Previous experience in customer service, ideally within a school or afterschool setting.
  • Dependability and punctuality are essential.
  • Ability to quickly memorize and recognize names and faces.
  • Strong organizational and time management skills are highly valued.
  • Professional demeanor and motivation are expected.
  • Maintaining a neat and professional appearance is important.
  • Ability to collaborate effectively within a team in an educational context.

Work Schedule:

  • Part-time availability from Monday to Friday.
  • Working hours: 3:00 PM - 6:00 PM.
  • Commitment for the full school year is preferred.

Application Process: Interested candidates are encouraged to submit their resumes, highlighting their experience and enthusiasm for working with students and parents.

Requirements:

  • Currently enrolled in a Bachelor's degree program.
  • Experience in customer service, preferably in an educational environment.
  • Strong communication and interpersonal skills.
  • Ability to manage high-volume interactions with grace.
  • At least one year of relevant customer service experience is preferred.
  • Attention to detail and strong organizational skills are preferred.

Benefits:

  • Competitive compensation ranging from $30-35 per hour, based on experience.
  • Be part of a passionate team focused on empowering youth.
  • Opportunities for personal and professional growth in a supportive environment.
  • Combine your customer service expertise with a meaningful role in education.