Field Service Engineer II

21 hours ago


Charleston, West Virginia, United States FUJIFILM Corporation Full time
About FUJIFILM Healthcare Americas Corporation

As a leading innovator in diagnostic and enterprise imaging solutions, FUJIFILM Healthcare Americas Corporation is dedicated to meeting the evolving needs of healthcare across prevention, diagnosis, and treatment. Our medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery.

Estimated Salary: $80,000 - $110,000 per year

Our Synapse Enterprise Imaging portfolio provides healthcare professionals with the imaging and data access needed to deliver a complete patient record. REiLI, our artificial intelligence initiative, combines our rich image-processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence.

Job Description

The Field Service Engineer II – US is responsible for performing scheduled and unscheduled service work on systems within a service area as directed. Key duties and responsibilities include:

  • Performing preventative maintenance and unscheduled maintenance work as directed
  • Working with a high degree of independence to resolve most unscheduled maintenance work without technical support
  • Performing installations and de-installations of products and a wide variety of peripheral equipment as directed
  • Maintaining excellent working relations with field personnel, home office personnel, and management
Required Skills and Qualifications

To be successful in this role, you will need:

  • An Associate degree in electrical engineering, electronics or computer science discipline, or equivalent experience
  • Minimum three years of previous field service experience or at least two years of HCUS Service experience
  • Knowledge of assigned equipment to provide timely repair and effective maintenance
  • Active listening skills and above-average customer service skills
Benefits

We offer a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.

Location

This position is based in the United States, with travel required to customer sites throughout the country.



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