Senior Technical Lead
4 days ago
We're Redis, a company that's revolutionizing the way we interact with data. As a global leader in the field of in-memory data stores, we're looking for a highly skilled and experienced Technical Lead to join our Field Engineering team.
The Technical Lead will be responsible for leading a team of talented software engineers who develop and support tools, libraries, and integrations that help our customers succeed with Redis. This is a unique opportunity to work at the intersection of our product, solutions engineering, and customer success teams, driving innovation and delivering exceptional results.
Key Responsibilities
- Lead the Field Engineering team and manage projects from development through maintenance
- Develop and support existing team members with empathy and expertise
- Collaborate with sales and marketing teams to ensure our field solutions are known to our customers and integrated into our sales processes
- Work with our product and engineering organizations to ensure alignment between Field Engineering projects and our core product offerings
- Evaluate the effectiveness of the solutions delivered by the team by gathering data and qualitative feedback directly from our customers and technical field teams
- Attract and hire talented engineers who can make a significant positive impact on the team
Requirements
- Bachelor of Science in Computer Science or equivalent experience
- Excellent verbal and written communication skills
- At least five years of software engineering experience
- At least three years of experience managing a technical team, including strong leadership and management skills, experience with short- and long-term planning, and ability to run a software engineering project from ideation to maintenance
- Strong technical background with expertise in at least one programming language
- Understanding and experience with deploying, operating, and troubleshooting software in production
- Strong working knowledge in Linux and modern software development tooling
- Willingness to help support customers outside of normal working hours, on occasion
What We Offer
- Competitive salaries and equity grants
- Unlimited time off to promote a healthy work-life balance
- H/D/V coverage along with 401K, FSA, and Commuter Benefits
- Frequent team celebrations and recreation events
- Home internet reimbursement
- Yearly health and wellness budget for a healthy mind and body
- Learning and development opportunities
- Ability to influence a high-performance company on its way to IPO
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about technology and customer success, we'd love to hear from you.
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