Phlebotomy Supervisor

6 days ago


Los Angeles, California, United States Keck Medicine of USC Full time
Job Summary

The Phlebotomy Supervisor is responsible for overseeing the work of subordinate personnel in performing, routing, and specialized blood drawing techniques from patients and specimen processing/handling for laboratory procedures used in diagnosis and treatment of disease.

Key Responsibilities
  • Supervise and direct the work of phlebotomy staff to ensure efficient and effective blood collection and specimen processing.
  • Monitor and evaluate blood drawing and specimen processing procedures to ensure compliance with department policies and procedures.
  • Assure quality assurance, safety, environmental, and infection control measures are in place and adhered to.
  • Evaluate collection equipment, techniques, and workflow patterns and prepare reports outlining recommendations and conclusions.
  • Perform personnel actions, including hiring, performance appraisals, promotions, transfers, and work/vacation schedules.
  • Monitor employee compliance with initial and annual competencies.
  • Oversee the operation and performance of phlebotomy and processing staff and laboratory coordinator.
  • Assess results and accomplishments of performance expectations and quality indicators for the Clinical Laboratory.
  • Procure blood and other laboratory specimens from inpatients and outpatients.
  • Adhere to established policies, procedures, and requirements of USC University Hospital and Clinical Laboratory Department.
  • Communicate effectively and professionally with patients, coworkers, and guests of the institution.
Requirements
  • High school or equivalent required.
  • Specialized/technical training in Phlebotomy required.
  • 5 years of experience in Phlebotomy required.
  • Ability to utilize effective, appropriate, and diplomatic oral and written communication skills.
  • Commitment to excellence in patient care and customer service.
  • Ability to work independently with minimal direction and supervision.
  • Able to function independently and as a member of a team.
  • Knowledge of medical terminology.
  • Leading/guidance skills.
Preferred Qualifications
  • 1 year of recommended phlebotomy lead/supervisory experience in an acute care setting.
Required Licenses/Certifications
  • Certified Phlebotomy Technician - CPT (CA DPH)
  • Fire Life Safety Training (LA City)

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