Agency Support Specialist

5 days ago


Jersey City, New Jersey, United States StaffMyAgency LLC Full time

About the Role:

The Office Representative role at Tawanda Jackson - State Farm Agency in Jersey City, NJ involves promoting State Farm products and services, providing exceptional customer service, and supporting our agency goals.

Main Responsibilities:

  • Support customers through prompt, accurate, and friendly service.
  • Implement and maintain office policies to ensure excellent customer experiences.
  • Educate customers about insurance options using a customer-focused approach.

Requirements and Qualifications:

  • Bilingual Spanish/English (preferred)
  • Excellent communication and organizational skills
  • Experience in customer service required, experience in managing customer service preferred
  • Proactive problem-solving and ability to work in a team environment
  • Property and Casualty License (must be able to obtain)
  • Life and Health License (must be able to obtain)

Compensation Package:

This position comes with a salary plus bonus/commissions package. You will also receive training and support to help you succeed in your role.

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