Service Counter Associate

1 day ago


De Pere, Wisconsin, United States Festival Foods Full time

About Festival Foods

We are a Wisconsin family- and employee-owned grocer committed to giving back to the communities we serve and providing guests with exceptional service and value.

This role is perfect for someone who enjoys working with people and providing excellent customer service.

Job Description:

The Guest Services Clerk will conduct daily Service Counter operations and interact with guests to build relationships and resolve any issues.

  • Processes transactions and maintains accurate records of guest interactions.
  • Provides information to guests regarding offers, promotions, and events.
  • Resolves guest complaints in a timely and professional manner.

The estimated salary for this role is around $19-$23 per hour, depending on experience.

Required Skills and Qualifications:
  • Ability to communicate effectively with associates and guests.
  • Strong problem-solving and conflict resolution skills.
  • Knowledge of wide range of goods and services offered by Festival Foods.

Festival Foods is a company that values its employees and provides opportunities for growth and development.

Benefits Overview:
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance.
  • Dental Insurance: Part-time and full-time associates are eligible for dental coverage options.


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