Restaurant Operations Manager

2 weeks ago


Dundalk, Maryland, United States Dunkin' Full time
Assistant Restaurant Manager

At Dunkin', we're committed to delivering exceptional guest experiences and driving profitable top-line sales. As an Assistant Restaurant Manager, you'll play a critical role in supporting our Restaurant Managers in achieving these goals.

Key Responsibilities:
  • Team Environment: Foster a positive team culture by promoting respect, providing coaching and feedback, recognizing achievements, and addressing employee concerns.
  • Operations Excellence: Prioritize guest satisfaction and ensure brand standards and systems are executed. Monitor team performance to maintain quality, service, and cleanliness standards.
  • Profitability: Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash.
Requirements:
  • Skills: Excellent communication and math skills, with the ability to clearly express oneself verbally and in writing.
  • Experience: Restaurant, retail, or supervisory experience, with a high school diploma or equivalent.
  • Guest Focus: Anticipate and understand guests' needs, exceeding their expectations.
  • Problem Solving and Decision Making: Make good decisions based on analysis, experience, and judgment.

At Dunkin', we're passionate about delivering great guest experiences and driving profitable sales. If you're a motivated and results-driven individual who shares our passion, we encourage you to apply for this exciting opportunity.



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