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Customer Service Representative
2 months ago
We are seeking a highly organized and customer-focused individual to join our expanding team as a Customer Service Representative. As a key member of our sales team, you will play a crucial role in assisting sales efforts, educating clients on our products and services, and ensuring exceptional customer experiences.
Key Responsibilities- Assist sales team in reporting, educating clients, and scheduling sales appointments
- Act as a liaison between customers and company, ensuring customer needs are met
- Provide exceptional customer service, resolving issues and concerns in a timely and professional manner
- Collaborate with sales team to achieve sales goals and objectives
- Minimum 2 years of customer service and/or sales experience or equivalent education
- Demonstrated core customer service skills, including excellent communication and active listening skills
- Ability to motivate and encourage others, with a strong focus on teamwork and collaboration
- Strong organizational skills, with the ability to prioritize tasks and manage multiple projects
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Competitive pay and benefits package
- Opportunities for career growth and advancement
- Supportive management team and collaborative work environment
- Employee development programs and training opportunities
Howard Air is a family-owned and operated business with over 40 years of experience providing heating and cooling services to the Phoenix community. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
