Administrative Support Specialist
2 days ago
Salary Range: $40,000 - $60,000 per year
About the Role:We are seeking a highly skilled and organized administrative support specialist to join our team at UNC Health Care. This role will provide critical support to our operations by performing various administrative tasks with high autonomy and discretion.
Duties and Responsibilities:- Expedite non-routine purchases for departments as delegated, maintaining inventory of supplies when necessary.
- Train others using verbal and written communication, enhancing their knowledge and skills.
- Perform complex scheduling tasks, including provider, staff, facilities, home care, and patient scheduling (involving critical meetings or multiple medical procedures). Coordinate meetings, workshops, and events, including travel, based on predetermined needs.
- Prepare and maintain basic financial records, ensuring accuracy and compliance with established procedures and systems.
- Create, proofread, or edit complex documents, reports, presentations, and correspondence, requiring a higher level of proficiency with software. Verify information before sharing it with internal and external entities.
- Procure and file records, research lost or missing records, and post information to records or ledgers in accordance with established procedures and systems. Resolve discrepancies by contacting the appropriate office and correcting any errors.
- Register patients, complete encounter forms, collect patient payments and insurance information, and make proper referrals to financial departments. Verify eligibility with insurance companies and resolve previous balance owed to UNCH.
- Represent UNCHCS with internal and external entities regarding budget, payments, collections, inventory to accomplish organizational goals.
- Serve as a second-level response to customer inquiries and complaints in person, by phone, and/or electronic communication, working with third-party providers when necessary.
- Bachelor's degree or equivalent experience required.
- One (1) year of clerical or administrative experience preferred.
- High school diploma or GED acceptable with additional relevant experience.
- Familiarity with Microsoft Office products and scheduling systems is essential.
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, as well as opportunities for professional growth and development in a dynamic and supportive environment.
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