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Crisis Counselor: 988 Line Therapist

2 months ago


Huntsville, Alabama, United States Wellstone Inc Full time

WellStone Inc. is a leading provider of behavioral healthcare services in Northern Alabama, serving over 13,000 individuals annually.

We are a non-profit organization that offers a wide range of services for every phase of life, from children to older adults.

Our organization is seeking empathetic and skilled professionals to serve as crisis counselors, answering phone calls, chats, and texts.

The 988 crisis line is a direct connection to compassionate and accessible care and support for individuals experiencing mental health-related distress.

This is a full-time, 3rd shift position that requires a Master's degree in counseling, psychology, or a related field.

Key Responsibilities:

  • Assess caller risk of suicide via telephone
  • Provide therapeutic de-escalation as needed via telephone
  • Provide crisis assessment, intervention, and stabilization services via telephone
  • Develop appropriate crisis plans and follow up tasks
  • Refer callers to appropriate agency or community resources
  • Attend departmental and organizational meetings
  • Complete documentation of caller assessment in a timely and thorough manner
  • Maintain current with new developments in crisis, trauma, and grief counseling

What We Offer:

  • Competitive medical, dental, and vision benefits
  • State retirement plan and optional 457b with company match
  • 9 paid holidays throughout the year
  • Ability to accrue up to 15 days of PTO per year

We are committed to providing exceptional care and support to those impacted by behavioral health disorders. If you are a skilled and empathetic professional, we encourage you to apply for this challenging and rewarding role.