Financial Services Representative

4 weeks ago


Cullman, Alabama, United States Cullman Regional Full time
{"Job Title": "Financial Counselor", "Job Description": "Job Summary

We are seeking a skilled Financial Counselor to join our team at Cullman Regional Medical Center. As a Financial Counselor, you will play a critical role in ensuring that patients receive accurate and timely financial information, while also promoting exceptional patient experiences.

Key Responsibilities
  • Review daily census and visit patients in their rooms to notify them of estimated amounts due and request payment using approved hospital scripts.
  • Issue follow-up letters to patients who were not seen during their stay.
  • Handle patient inquiries and resolve issues on the spot whenever possible.
  • Complete bi-weekly reviews of OB patients to collect estimated due amounts prior to delivery.
  • Respond to patient inquiries and resolve issues in a timely manner.
  • Accurately document all interactions with patients, including research of prior accounts.
  • Demonstrate and promote team behavior and exceptional patient experiences.
  • Uphold and promote patient safety and quality.
Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • At least two years of experience in a medical office setting.
  • Excellent customer service skills.
  • Proficiency in Microsoft Office suite of products.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity.

", "Language Code": "en"}

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