Customer Service Representative

7 days ago


Cullman, Alabama, United States Cullman Parks, Recreation, & Sports Tourism Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting community relations, and maintaining a positive work environment.

Responsibilities:

  • Provide effective and efficient customer service to our patrons.
  • Promote and maintain responsive community relations through excellent communication skills.
  • Attend in-service training and safety programs to stay up-to-date on industry best practices.
  • Assist with inventory management and ordering processes.
  • Comply with cash handling policies and procedures.
  • Perform basic mathematical calculations to provide accurate change.
  • Ring up orders accurately and efficiently.
  • Prepare food and drinks to specifications while maintaining high standards of cleanliness and safety.
  • Follow assigned dress code and maintain a professional appearance.
  • Work collaboratively with other team members to achieve common goals.
  • Exhibit a high level of professionalism and ethics in all interactions.
  • Communicate effectively in written and oral form.
  • Work varying hours, including nights and weekends, as needed.
  • Attend meetings as requested by supervisors.

Working Environment:

Our work area is well-lit, ventilated, and heated. Occasionally, work may be performed outdoors, exposing you to various weather conditions.

Physical Demands:

This role requires the ability to handle large crowds, multitask, and operate a computer. Moderate lifting and standing, walking, bending, and sitting are also required.



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