Customer Service Representative
7 days ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting community relations, and maintaining a positive work environment.
Responsibilities:
- Provide effective and efficient customer service to our patrons.
- Promote and maintain responsive community relations through excellent communication skills.
- Attend in-service training and safety programs to stay up-to-date on industry best practices.
- Assist with inventory management and ordering processes.
- Comply with cash handling policies and procedures.
- Perform basic mathematical calculations to provide accurate change.
- Ring up orders accurately and efficiently.
- Prepare food and drinks to specifications while maintaining high standards of cleanliness and safety.
- Follow assigned dress code and maintain a professional appearance.
- Work collaboratively with other team members to achieve common goals.
- Exhibit a high level of professionalism and ethics in all interactions.
- Communicate effectively in written and oral form.
- Work varying hours, including nights and weekends, as needed.
- Attend meetings as requested by supervisors.
Working Environment:
Our work area is well-lit, ventilated, and heated. Occasionally, work may be performed outdoors, exposing you to various weather conditions.
Physical Demands:
This role requires the ability to handle large crowds, multitask, and operate a computer. Moderate lifting and standing, walking, bending, and sitting are also required.
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