Customer Service Representative

5 days ago


Quincy, Massachusetts, United States Massage Envy Full time
Unlock Your Potential in Sales and Customer Service

We are seeking a motivated and results-driven individual to join our team as a Sales & Customer Service Associate. In this role, you will have the opportunity to grow your skills and knowledge in sales and customer service while providing exceptional experiences for our clients.

About the Role:

  • Provide outstanding customer service and create a positive experience for all clients
  • Promote Total Body Care by educating clients on new services, selling wellness programs, and booking appointments
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive hourly rate of $17/hour, plus benefits and perks
  • Ongoing training and support to help you succeed in your role
  • A fun and rewarding work environment with a team of experienced professionals

Your Qualifications:

  • A high school diploma or equivalent
  • Previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer abilities
  • Great people skills with the ability to establish positive relationships with guests
  • A general knowledge of massage and skin care services

About Us:

Massage Envy is a national franchise with independently owned and operated locations. We are committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.



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