Patient Access Coordinator

1 week ago


Lawrence, Kansas, United States Lawrence General Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Lawrence General Hospital. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and insurance verification process for our patients.

Key Responsibilities
  • Accurately register and verify patient insurance information, ensuring all necessary data elements are collected.
  • Communicate effectively with patients, offices, and other stakeholders to provide excellent customer service.
  • Comply with point-of-service cash collections, balancing, batching, and depositing in accordance with hospital policies.
  • Review error reports and correct errors before the end of the shift.
  • Manage incoming calls and distribute them as necessary.
Requirements
  • High School diploma or equivalent.
  • Computer and typing experience.
  • Excellent customer service skills.
Preferred Qualifications
  • Prior experience working directly with the public in a healthcare patient access environment.
  • Prior knowledge of third-party insurance and medical terminology.
  • English/Spanish bilingual highly encouraged to apply.
What We Offer

Flexible schedules available. Additional pay differential for Nights and Weekends.



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