Operations Management Intern

2 months ago


Memphis, Tennessee, United States First Horizon Bank Full time

Job Summary

We are seeking a highly motivated and detail-oriented intern to join our Business System Managers team at First Horizon Bank. As a Business Analyst Intern, you will have the opportunity to gain hands-on experience in business process improvement, system enhancements, and project management.

Key Responsibilities

  • Design and document business processes to improve efficiency and effectiveness
  • Manage business cases and review requirements and functional designs for system enhancements
  • Use analytical skills to streamline business processes and identify areas for improvement
  • Actively listen and interpret requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls on projects
  • Research and analyze the root cause of system issues and develop solutions
  • Interface with technical and non-technical contributors to ensure deliverables accurately meet business line's goals
  • Perform and coordinate User Acceptance Testing and review and approve Quality Assurance test plans
  • Develop solutions to business problems or new business requirements
  • Create maps of current and future processes

Qualifications

  • Full-time undergraduate student with anticipated graduation date between December and June
  • GPA of or above
  • Strong interest in business and finance, though no specific major or field is required
  • Resourcefulness, team-oriented, enthusiastic
  • Entrepreneurial spirit
  • Demonstrated leadership and self-development (work or campus)
  • Ability to interface and network with people at all levels of an organization
  • Strong communication and collaboration skills
  • Strategic and critical thinking skills

Computer and Office Equipment Skills

  • Microsoft Office Suite

About Us

First Horizon Bank is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We serve clients through a team of approximately ~, associates and ~ banking centers throughout the southeastern United States.

Benefit Highlights

  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • (k) with % match


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