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Senior Business Analyst
2 months ago
Job Summary
The Senior Business Analyst - IT will act as a liaison between the IT development group and business units for the development, enhancement, and implementation of new and/or existing systems. This position will provide data and reporting solutions to satisfy informational and performance metrics needs for one or more business functions.
Key Responsibilities
- Provide expert consulting to clients to identify and satisfy business needs.
- Analyze end-to-end business processes and information needs of varying complexity, encompassing one or more business functional operations and potentially external entities.
- Understand the client's current and future business environment, effectively anticipate, identify, and fully meet all business needs.
- Propose, evaluate, and document alternatives that will provide the most effective solution to solve business problems, including delivery of new business initiatives.
- Anticipate client concerns and questions and provide timely, professional, and client-focused communications via meetings, status reports, and follow through with results.
- Prepare communications and make presentations on system enhancements and/or alternatives.
- Provide client support on the effective use of production systems.
- Provide timely responses for client inquiries.
- Work with team members, supervisor, and client organizations as appropriate to ensure smooth system operations to minimize impact on business operations and enable the business to achieve results.
- Define and document business requirements.
- Prepare business cases in support of business initiatives.
- Prepare and/or review test plans and perform quality reviews on test results.
- Comply with SOX documentation and other standard process requirements as appropriate.
- Conduct all work safely and promote safe work practices. Attend all safety meetings and training sessions. Comply with all Utility safety best practices and safety accountability model.
Requirements
- BA/BS in Business Administration, Computer Science, Information Systems, or equivalent work experience.
- MBA, CPA, CMA desired.
- Demonstrated course work and/or training in programming languages used for client applications and proficiency in Microsoft Office Suite.
- 7 to 10 years of experience in similar or related job functions.
