Customer Service Specialist

3 days ago


Haltom City, Texas, United States Citi Trends Full time

Citi Trends is seeking a detail-oriented Customer Service Specialist to join our sales floor team. In this role, you will be responsible for providing exceptional customer service, handling returns and exchanges, and maintaining a high level of product knowledge. If you have a passion for helping others and working in a fast-paced retail environment, we encourage you to apply.

Duties:

  • Provide excellent customer service, addressing concerns and resolving issues
  • Handle returns and exchanges efficiently and professionally
  • Maintain a high level of product knowledge
  • Collaborate with colleagues to achieve sales goals

Qualifications:

  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work a flexible schedule

Estimated Salary: $30,000 - $40,000 per year, based on experience and location.



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