Supportive Living Services Coordinator

19 hours ago

New Haven, Connecticut, United States Marrakech Full time
Job Summary

The Coordinator of Supportive Living Services is responsible for planning and coordinating quality control programs to ensure continuous services consistent with established agency and state regulatory standards. This role involves supervising and coordinating the day-to-day operation of several CRS sites, training leads/supervisors to take on responsibilities independently, and acting as manager of more than one CRS site.

Key Responsibilities
  • Ensure program is adequately staffed as required, working with Lead/Supervisors/Support staff to staff Sites.
  • Ensure program is operated within the mandated budget, providing hands-on training to staff on standardized systems to ensure program quality.
  • Maintain systems for communicating important information to all program management.
  • Assist in hiring process for all staff.
  • Have on-call responsibilities for assigned programs, shared with leads on coordinator's days off.
  • Complete all provisional and annual staff evaluations.
  • Ensure completion of all routine in-house reporting requirements (i.e. monthly reports, safety checklist, etc.).
  • Develop, implement, and ensure staff implementation of resident teaching strategies and programs utilizing the IDT process.
  • Implement a daily program schedule including daily living skills and community recreation.
  • Complete all quarterly and annual reviews in a timely fashion and submit the completed reports to the Case Manager and team 2 weeks before the annual IP meeting.
  • Assist in the development and writing of program goals.
  • Coordinate and run all IDT meetings and ensure that all information is available, including timely notices of meetings to all parties.
  • Provide supervision to all staff, making recommendations for hire and personnel action regarding staff to the Director.
  • Ensure that program and administrative policies, procedures, and protocols are implemented.
  • Work with the business office to assure that individuals are receiving entitlements (i.e. SSI, Medicaid, DSS Subsidy, etc.).
  • Ensure that time cards, mileage reimbursement, grocery receipts, are submitted in an accurate, appropriate, and timely manner.
  • Ensure resident finances/bank accounts and petty cash monies are properly maintained, including receipts and other proper documentation.
  • Ensure that the home/sites, vehicle/s, and agency equipment is kept clean, safe, and in good working order, including monthly vehicle checks and follow-up.
  • Ensure communication meets expectations, including voicemail use, e-mail use, meetings with subordinates, conversation with guardians and funding sources, etc. Ensure that the Individualized Plans are being followed.
Requirements
  • Bachelor's Degree in a related field plus 5 years of progressive experience working in human services is required.
  • High School diploma/GED with progressive experience in a Human Services field.
  • At least one year of supervisory experience required as part of the previous experience.
Benefits
  • Paid time off (PTO) and Dedicated Sick Time.
  • Paid Holidays.
  • New Year's Day.
  • Martin Luther King, Jr. Day.
  • Memorial Day.
  • Juneteenth.
  • Independence Day.
  • Labor Day.
  • Thanksgiving.
  • Christmas.
  • Paid and Unpaid Leave for: Bereavement, Jury Duty, Disaster Relief Volunteer, Family and Non-FMLA Medical Leave, Military Leave.
  • Employer-Sponsored Medical, Dental, Vision, and Life Insurance (for full-time employees).
  • External Employee Assistance Program (EAP) (for full-time employees).
  • 401K and Profit Sharing Plan.
  • Educational Benefits, Including: DSP Credentialing through the NADSP, Tuition Reimbursement, Tuition discounts at local colleges and universities.
  • Access to Various Voluntary Insurances and Benefits.
  • Staff Recognition Program.
  • Other Financial Benefits, Including but not limited to: Dayforce Wallet (On-Demand Pay), Marrakech's Homeownership Program, Perfect Attendance Bonus Program, Recruitment Referral Bonus.
  • Other Corporate Discount Programs.

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