F&B Lead

2 weeks ago


Cincinnati, Ohio, United States Boyd Gaming Full time
Job Description

The F&B Lead is responsible for providing general leadership and work direction of department team members. This includes organizing and assigning work, prioritizing workload and assignments, directing department employees in the successful completion of assigned work, and enforcing department and company rules.

Key Responsibilities
  • Provide superior guest service by positively affecting interactions with guests and team members.
  • Inform guests of restaurant specials, feature items, and personal favorites.
  • Assist customers in the selection and purchase of menu items.
  • Work in cooperation with other service personnel to provide a high quality of service.
  • Prepare a variety of food & beverage orders according to established recipes and outlet standards.
  • Accurately account for and collect payment for all drink orders through POS system in a timely manner.
  • Ensure outlet is setup, maintained, and stocked according to established standards.
  • Use and maintain all assigned areas and equipment in a sanitary, safe, and effective manner.
  • Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up, and dress code of the restaurant.
  • Carry out duties with attention to detail, sanitation, and safety.
  • Ensure dining and serving areas are set up and maintained according to standard.
  • Responsible for all day-to-day activities in work areas to maintain service, product quality, and cashiering responsibilities.
  • Maintain a well-groomed, neat, and clean appearance.
  • Observe and adhere to Health Department regulations regarding food handling, storage, and cleanliness of work environment.
  • Abide by all State, State Gaming, Federal, and Corporate liquor Regulations.
Requirements
  • Demonstrated ability to effectively communicate with guests.
  • Demonstrated money-handling and math skills.
  • Demonstrated ability to operate computerized cash register.

These skills and abilities are typically acquired through at least (6) months on-the-job training or experience directly related to the accountabilities specified.


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