Customer Service Advisor

3 weeks ago


Heath, Ohio, United States Hopewell Federal Credit Union Full time
Key Responsibilities
  • Present a professional image in dress, communication, and conduct.
  • Process financial transactions, including cash withdrawals, deposits, payments, account maintenance, and loan/visa payments.
  • Inform members about products and services and current promotions.
  • Balance cash drawers accurately.
  • Perform positively in a team environment, working towards achieving branch performance goals.
Qualifications

To succeed in this role, you must possess excellent communication skills, demonstrated sales ability, and a focus on customer satisfaction. You should also have a strong understanding of product and services, as well as the ability to follow policies and procedures. Proficiency with computer systems and banking software is required.



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