Store Manager I

1 week ago


Charleston, West Virginia, United States TD Bank, N.A. Full time
Job Description

Job Summary:

The Store Manager I is a key leadership role responsible for driving the growth and profitability of our Consumer Business through the management of a Store portfolio. This includes developing and executing strategies to deepen customer relationships, increase sales, and improve customer satisfaction.

Key Responsibilities:

  • Lead and manage a team of retail banking professionals to deliver exceptional customer experiences and achieve business objectives.
  • Develop and implement strategies to grow the Store portfolio, including identifying new business opportunities and building relationships with customers and partners.
  • Manage the Store budget and ensure that expenses are aligned with business objectives.
  • Collaborate with other business lines, including Wealth and Business Banking, to stay abreast of emerging trends and support referrals across business lines.
  • Ensure that all colleagues are knowledgeable and compliant with Bank and industry Code of Conduct.
  • Act as a brand ambassador for TD Bank, N.A. and promote a positive customer and colleague experience.

Requirements:

  • 3+ years of relevant experience in retail banking, customer service, or financial services.
  • Undergraduate degree or equivalent experience.
  • Strong leadership and coaching skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers and colleagues.
  • Knowledge of Bank product lines and services, as well as an understanding of Store operations and security.
  • Proven ability to manage competing priorities and strategically align efforts and activities to meet Store goals and objectives.

What We Offer:

TD Bank, N.A. offers a competitive compensation package, including a base salary and variable compensation/incentive awards. We also offer a comprehensive benefits package, including health and well-being benefits, savings and retirement programs, paid time off, and career development opportunities.

How to Apply:

If you are a motivated and results-driven professional looking for a challenging and rewarding career opportunity, please submit your application, including your resume and cover letter, to our website.


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