Retail Sales Associate

5 days ago

Steamboat Springs, Colorado, United States Steamboat Pilot & Today Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Steamboat Ski & Resort Corporation. As a Retail Sales Associate, you will be responsible for providing exceptional guest service, assessing store needs, and maintaining a high level of product knowledge. If you are a team player with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply.

Key Responsibilities
  • Provide exceptional guest service and address guest service needs and guide them regarding their options for purchases
  • Assess store needs, based on volume and guest concentration, move from station to station within a single shift, to ensure efficiency and guest satisfaction
  • Merchandising and store preparedness, building and maintaining displays and store presentation
  • Inventory control, restocking products, and tracking theft (theft prevention) and product movement
  • Check email to ensure that they are up to date on Company and department and events and information
  • Additional responsibilities depending on specifics per shop, for example running errands, attending special meetings, store organization, cleaning, and trash removal, etc.
  • Safety and security awareness and protocol
  • Seeking education and product knowledge through literature that comes with product, on-line product sites and attending company sponsored clinics
  • Daily cash handling and reporting
  • Compliance with all company policies and procedures as well as any regulatory requirements
  • Other duties as assigned
Requirements
  • Previous cash handling experience preferred
  • Prior experience with RTP preferred
  • Exceptional people and language skills; good communication skills needed
  • Must have basic mathematical skills - add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percent's
  • Must maintain neatly, groomed appearance, abide by the uniform policy
  • Basic computer experience helpful
  • Multi-tasking skills
  • Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation's Service Excellence standards
Education Requirements
  • High school diploma or GED equivalent

Steamboat Springs area base hourly pay range: Starting at $18.50 per hour

Physical Requirements

  • Stand for long periods of time and move quickly and efficiently from one area to the next
  • Operate a cash register and sales computer system
  • Lift approximately 25-35 pounds on a frequent basis
  • Communicate clearly in English, verbally and in writing
  • Work independently and alone in the store
  • Must be minimum 18 years of age

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