Career Opportunity for Automotive Claims Specialist

4 weeks ago

Tampa, Florida, United States Integro Professional Services, LLC Full time
Job Description

We are a dynamic company looking to expand our team with skilled professionals who have a strong work ethic and a passion for delivering exceptional results.

Role Overview

As an Automotive Claims Specialist, you will play a vital role in our company's claims administration process, specifically related to automotive extended warranty claims. Your primary responsibilities will include accurately assessing and processing extended warranty claims, ensuring compliance with company policies and procedures, and providing exceptional customer service to all stakeholders involved.

Responsibilities

  • Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities.
  • Verify claim information, including coverage, eligibility, and supporting documentation.
  • Conduct thorough investigations and assessments to determine the validity of claims and contract coverage.
  • Collaborate with internal departments and external parties to gather relevant information and resolve claim-related issues.
  • Ensure compliance with company guidelines, industry regulations, and legal requirements throughout the claims administration process.
  • Accurately and efficiently process claims within established timelines.
  • Communicate claim decisions, approvals, and denials to appropriate parties promptly and professionally.
  • Provide exceptional customer service by promptly addressing inquiries, concerns, and escalations related to warranty claims.
  • Maintain accurate and organized claim records and documentation.
  • Identify trends and areas for process improvement and contribute to the development and implementation of enhanced claims-handling procedures.

Requirements

  • Equivalent experience in claims administration or a related field.
  • 3+ years of recent experience in automotive claims administration or a similar role.
  • Strong understanding of automotive systems, components, and repair processes.
  • Familiarity with warranty regulations, guidelines, and best practices within the automotive industry.
  • Exceptional attention to detail and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple claims while maintaining accuracy and efficiency.
  • Proficiency in using claims management systems and software.
  • Strong problem-solving and decision-making abilities.
  • Ability to work independently and collaboratively in a team environment.

What We Offer

  • Competitive compensation with bonus/incentive potential.
  • Payroll processed weekly with direct deposit.
  • Healthcare options including medical, vision, and dental.
  • 401(k) savings and retirement plans.
  • Life insurance.
  • Paid time off.
  • Growth opportunities.

About Us

INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.

INTEGRO Professional Services, LLC is committed to providing exceptional service and opportunities for growth. We recognize the importance of a diverse and inclusive workforce and strive to create a work environment that reflects our values.

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