Customer Experience Lead

1 week ago


Corona, California, United States Chuze Fitness Full time
Job Title: Customer Experience Lead

Estimated Salary: $55,000 - $75,000 per year.

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Lead. As a key member of our operations team, you will be responsible for ensuring that every interaction our members have with us is exceptional.

In this role, you will lead by example, setting the standard for excellence and delivering exceptional customer service in every interaction. Your strong communication skills and ability to work well under pressure will be essential in maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Develop and implement strategies to improve customer satisfaction and retention
  • Lead by example, setting the standard for excellence in customer service
  • Train front desk employees on best practices and policies
  • Support running daily shift operations, including breaking employees for lunches and delegating cleaning responsibilities
  • Assist with administrative tasks, such as member management software reports and inventory counts
  • Attend and participate in regularly scheduled team meetings

Requirements:

  • Previous experience leading shifts or managing a team
  • At least two years of customer service experience
  • Excellent communication skills and ability to multi-task
  • Ability to work varied hours, including weekends and opening/closing shifts
  • High school graduate or equivalent required


  • Corona, California, United States Cotti Foods California Full time

    Career OpportunityCotti Foods Corporation is looking for a skilled Customer Experience Coordinator to join our team. In this role, you will play a critical part in driving sales growth, improving customer satisfaction, and maintaining a positive work environment. If you have a passion for delivering outstanding customer experiences and leading...


  • Corona, California, United States Cotti Foods California Full time

    **Job Title:** Wendy's Customer Experience Leader**Estimated Salary:** $60,000 per yearCotti Foods California is looking for a highly motivated and customer-focused **Customer Experience Leader** to join our team in California. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, leading a team of...


  • Corona, California, United States Uline Full time

    Lead the Way in Customer Service ExcellenceAbout UlineUline is North America's leading distributor of shipping, industrial, and packaging materials. We're a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory.A Day in the LifeAs a Customer Service Management Trainee, you will be...


  • Corona, California, United States The Learning Experience #232 Full time

    The Learning Experience #232 is seeking a dedicated and passionate Preschool Lead Teacher to join our team. As a key member of our educational staff, you will be responsible for leading our preschool program and creating a safe, nurturing environment where young children can learn and grow.Job Description:We are looking for a motivated and enthusiastic...


  • Corona, California, United States STIIIZY Full time

    Key ResponsibilitiesCreate intentional customer experiences by developing authentic relationships with our customersExceed expectations by working to meet Retail's mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified productsPromote an environment and culture that is focused on positive...


  • Corona, California, United States T-Mobile Full time

    At T-Mobile, we're looking for talented individuals who share our passion for delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in helping customers navigate our products and services, ensuring they leave our stores feeling satisfied and empowered.In this role, you'll have the opportunity to develop...


  • Corona, California, United States The Kroger Company Full time

    **Job Overview:**The Kroger Company is seeking a Customer Service Associate to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience.Key Responsibilities:Effectively communicate with customers and respond to their queries in a timely and professional...


  • Corona, California, United States Miguel's California Mexican Cocina - 52 Full time

    At Miguel's California Mexican Cocina, we're passionate about creating memorable experiences through delicious food and genuine hospitality. We're searching for enthusiastic team members who share our Why: to share the love with everyone we serve.We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, plus benefits such as great...


  • Corona, California, United States Monster Energy Full time

    Job DescriptionAs a Global Customer Experience Specialist, you will play a critical role in delivering exceptional customer service to our international clients. This involves processing sales orders, communicating with customers, and resolving any issues that may arise.Main Responsibilities- Process sales orders and maintain accurate records- Respond to...


  • Corona, California, United States Sam's Club Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative - Shopping Experience to join our team at Sam's Club in Corona, CA. As a Customer Service Representative, you will be responsible for ensuring that our members receive exceptional service and support during their shopping experience. Your primary duties will include:Providing excellent...

  • Store Team Member

    3 days ago


    Corona, California, United States Circle K Full time

    We are currently seeking a Store Team Member - Customer Experience to join our Circle K team. Key Responsibilities:Deliver outstanding customer service and address customer concerns in a timely manner.Ring up sales accurately and process transactions efficiently.Operate fuel consoles, lottery machines, and other equipment safely and effectively.Conduct...


  • Corona, California, United States El Super Full time

    El Super is a leading retailer committed to providing excellent service and quality products to our communities.About the Role:As a Retail Bakery Sales Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for all guests.You will assist customers in selecting products and answer questions about our...


  • Corona, California, United States Canteen Full time

    About Compass GroupCompass Group is an industry leader in the foodservice industry. We strive to treat all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.As a...


  • Corona, California, United States Carter'sOshKosh Full time

    Company OverviewCarters Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip Hop, and Little Planet brands.


  • Corona, California, United States Red Wing Shoe Company Full time

    Job Summary\Red Wing Shoes seeks a highly motivated Ultimate Fit Experience Specialist to join our team. This role involves guiding customers through our comprehensive fitting process, recommending accessories, and providing exceptional customer service.\Key Responsibilities\You will be responsible for:\\Delivering personalized shopping experiences that meet...

  • Team Lead

    2 weeks ago


    Corona, California, United States Cotti Foods California Full time

    We are seeking a highly skilled Team Lead - Food Service to join our team at Cotti Foods California.The ideal candidate will have excellent leadership skills, a strong focus on customer satisfaction, and the ability to work well under pressure.This is a full-time opportunity with a competitive salary of **$55,000-$65,000 per year**, depending on experience....


  • Corona, California, United States Red Wing Shoe Company Inc Full time

    Job Title: Retail Sales AssociateDescription:As a Retail Sales Associate at Red Wing Shoes, you will play a critical role in promoting the Red Wing brand image, providing exceptional customer service, and driving sales growth. Your primary responsibilities will include guiding customers through the Ultimate Fit Experience, recommending accessories,...


  • Corona, California, United States KSystems Full time

    About Us: KSystems is a leading provider of innovative solutions to local communities.We are seeking a highly motivated Customer Acquisition Specialist to join our team. This role involves working closely with consumers to initiate and achieve customer acquisition and sales goals. The successful candidate will have excellent communication skills, be able to...

  • Sushi Service Lead

    4 weeks ago


    Corona, California, United States Kura Sushi Brea Full time

    Job OverviewKura Sushi Brea is seeking an experienced Assistant Manager to lead our team and provide exceptional customer service.CompensationThe estimated annual salary for this position is $56,160.00, with opportunities for bonuses and career growth.Key ResponsibilitiesAs an Assistant Manager at Kura Sushi Brea, you will be responsible for:Providing...


  • Corona, California, United States The Learning Experience #339 Full time

    Lead Infant Teacher OpportunityAt The Learning Experience #339, we are seeking a Lead Infant Teacher to join our team. This role is responsible for creating a positive and engaging learning environment for infants, where happy happens here is not just a motto but a way of life.Responsibilities:Develop and implement lesson plans that promote cognitive,...