Global Customer Experience Specialist

2 weeks ago


Corona, California, United States Monster Energy Full time
Job Description
As a Global Customer Experience Specialist, you will play a critical role in delivering exceptional customer service to our international clients. This involves processing sales orders, communicating with customers, and resolving any issues that may arise.

Main Responsibilities
- Process sales orders and maintain accurate records
- Respond to customer inquiries via email, chat-based workspace, and telephone
- Collaborate with internal teams to resolve customer issues efficiently

Requirements and Qualifications
- Bachelor's Degree in Communications or related field of study
- 1-3 years of customer service experience in an international setting
- Proficient in Microsoft Office software and typing skills at 50-75 words per minute

Salary and Benefits
The estimated salary for this position is $15.00 - $20.00 per hour, with opportunities for career growth and professional development.

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