Social Media Content Reviewer

3 days ago


Port Saint Lucie, Florida, United States Teleperformance USA Full time

We are seeking a highly motivated and detail-oriented individual to join our team as a Social Media Content Moderator at Teleperformance USA. As a Content Moderator, you will play a crucial role in ensuring that user-generated content on our clients' platform meets the community guidelines.

Company Overview

Teleperformance is a global digital business services company that delivers innovative solutions to help businesses streamline their operations. Our team of passionate professionals strives to provide an exceptional customer experience while fostering a positive work environment.

The estimated salary for this position is $40,000 - $60,000 per annum, based on the location in Port Saint Lucie, Florida.

Job Description

In this role, you will be responsible for reviewing and moderating user-generated content on social media platforms, ensuring it adheres to our clients' community guidelines. Your attention to detail, strong emotional intelligence, and ability to work well under pressure will make you an excellent fit for this position.

You will also participate in frequent refresher training to stay up-to-date on our policies and procedures, ensuring you always implement correct moderation techniques.

This is a full-time opportunity with a competitive compensation package, including paid training, benefits, and opportunities for career growth and development.

Required Skills and Qualifications
  • Experience navigating internet websites, including social media, commercial websites, etc.
  • Strong spelling, grammar, and reading skills
  • Strong emotional intelligence and resilience
  • Comfortability reviewing internet content that may be deemed inappropriate and/or contain explicit material
  • Attention to detail
  • Ability to be flexible in order to meet changing business needs (days off/hours)
  • Logical problem-solving skills
  • Availability to work various shifts
  • Experienced with Windows operating systems
  • Strong computer skills with ability to use multiple windows and/or programs at the same time
  • Ability to type 25 wpm
  • Over 18 years of age
  • High School Graduate or GED or higher (proof required to be provided)
Benefits

As a valued member of our team, you can expect a comprehensive benefits package, including:

  • Paid Training
  • Competitive Wages ($40,000 - $60,000 per annum)
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs
What We Prefer

If you have experience in reviewing/monitoring social media, consistent work history, and proven oral & written communication skills, we would love to hear from you



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