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Customer Service Representative

2 months ago

Barboursville, West Virginia, United States Chick-fil-A Full time
About the Role

We're seeking enthusiastic and friendly individuals to join our team as Front of House and Back of House Team Members. As a Front of House Team Member, you will be responsible for welcoming and greeting guests, taking and preparing customer orders, maintaining cleanliness, and ensuring each guest leaves with a smile. As a Back of House Team Member, you will support the kitchen team, assemble food and drink orders quickly and accurately, and ensure each guest leaves with a smile.

Key Responsibilities
  • Welcome and greet guests in a friendly and courteous manner
  • Take and prepare customer orders in a timely and accurate manner
  • Maintain cleanliness and organization in the counter and dining room areas
  • Support the kitchen team in assembling food and drink orders
  • Ensure each guest leaves with a smile by providing excellent customer service
Requirements
  • Must be at least 16 years of age upon hire date
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to handle all equipment, pans, pots, navigating shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in hot, noisy, and fast-paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
About Chick-fil-A

Chick-fil-A, Inc. was founded in 1946 by S. Truett Cathy, who opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center in 1967. Today, Chick-fil-A is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. We are committed to serving high-quality food and providing excellent customer service in a friendly and welcoming environment.