Retail Sales Associate

4 weeks ago

Los Angeles, California, United States Vuori, Inc. Full time

Job Description


The role of a Retail Sales Associate – Inventory Focused at Vuori is to build strong relationships with customers while effectively communicating Vuori's brand values through in-depth product knowledge and a positive attitude.


Create an Unforgettable Customer Experience

  • Develop lasting connections with customers.
  • Collaborate with the sales team to ensure each customer receives exceptional service.
  • Greet customers in a timely, genuine, and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.

Be the Business

  • Achieve sales goals in a team-based commission environment.
  • Stay up-to-date on new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Assist in the completion of projects while maintaining a focus on customer experience.
  • Communicate inventory needs to support business goals.

Operations

  • Ensure the backroom is organized and easy to navigate.
  • Handle destock and restock on a daily basis.
  • Keep the back of house organized.
  • Organize supplies and communicate when needing restocked.
  • Support weekly planning and re-organization of BOH to support inbound shipment receiving.
  • Ensure all shipments are being received and processed in a timely manner, and follow up with Inventory Lead and management team if needed.
  • Support daily manual restocks to ensure the floor is fully stocked.
  • Support weekly cycle counts.
  • Identify and communicate product concerns in a timely manner.

Qualifications


  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eager to develop new skills and responsive to feedback.

Additional Information


Pay Range: $19.34


Benefits:

  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.

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