Electronic Communication Surveillance Specialist
1 day ago
We are seeking a highly skilled Electronic Communication Surveillance Specialist to join our team at Wells Fargo. As a key member of our Corporate and Investment Banking (CIB) division, you will play a critical role in developing, calibrating, and implementing risk analytics, testing performance of risk analytics, and overseeing other projects and technology support initiatives.
Key Responsibilities- Lead complex initiatives with broad impact to mitigate current and emerging business risk issues and concerns.
- Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment.
- Make decisions in complex and multifaceted situations requiring a solid understanding of business's functional area or products, operations, and regulatory environment.
- Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations.
- Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials.
- 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Experience in designing and implementing electronic communication risk analytics through syntactic lexicons and/or natural language or large language models.
- Experience in business support, product management, and/or oversight controls related to technology surveillance organizations.
- Risk and compliance experience within Financial Services preferably Corporate and Investment Banking (CIB) or Commercial Banking (CB).
- Experience working within CIB and knowledge of lines of business, products, operations, and regulatory environment.
- Familiarity with ecommunication surveillance tools and applications.
- Experience building partnerships within a matrixed environment and consulting effectively with leadership.
- Experience identifying inefficiencies, finding opportunities to streamline business processes, and implementing change.
- Ability to identify risk factors and ensure design and implementation of appropriate controls.
- Excellent verbal, written, and interpersonal communication skills.
- Strong analytical skills with high attention to detail and accuracy.
- Strong problem solving and decision making skills.
- Strong organization, multi-tasking and prioritization skills.
- Intermediate to advanced MS Office skills in Excel, PowerPoint, Word and Outlook.
We offer a comprehensive set of benefits, including health benefits, 401(k) Plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance. We also offer parental leave, critical caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement.
LocationThis role is available in Charlotte, NC, New York, NY, and Iselin, NJ.
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