Medical Front Desk Coordinator

5 days ago


Columbia, Maryland, United States Medix Full time
Medical Front Desk Representative

We are seeking a detail-oriented and customer-focused professional to handle various administrative and compliance-related tasks in a medical office setting. This role is responsible for handling patient scheduling, insurance verification, charge entry, and front desk operations, ensuring smooth day-to-day office functions while maintaining compliance with healthcare regulations.

Main Responsibilities:
  • Greet patients, answer phone calls, and provide excellent customer service.
  • Register patients by accurately collecting and updating demographic and insurance information.
  • Verify insurance eligibility, obtain authorizations, and handle charge entry.
  • Schedule patient appointments efficiently while coordinating with providers.
  • Maintain patient records, ensuring compliance with HIPAA and office policies.
  • Assist with clerical tasks, including filing, scanning, and data entry.
  • Handle billing inquiries, process payments, and provide financial information to patients.
  • Collaborate with medical staff to ensure smooth patient flow and office operations.

Qualifications:
  • Experience: Minimum of 1-2 years in a medical office or healthcare setting.
  • Education: High school diploma or equivalent required; additional coursework in medical administration is a plus.
  • Technical Skills: Proficiency in EHR/EMR systems, medical billing software, and Microsoft Office (Word, Excel, Outlook).
  • Knowledge: Strong understanding of insurance verification, HIPAA compliance, and medical terminology.
  • Soft Skills: Excellent communication, multitasking, and problem-solving abilities.
  • Attention to Detail: Ability to maintain accuracy in data entry and patient records.


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