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Intake Coordinator

2 months ago


Westfield, Massachusetts, United States Summit BHC Full time
About the Role

The Intake Coordinator is a key member of our admissions team, responsible for creating a positive first impression for our clients and their families. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Conduct pre-admission assessments to ensure clients meet our admission criteria
  • Interview clients, family members, and collateral sources to gather information and make informed decisions
  • Coordinate with insurance companies to verify eligibility and complete pre-certification as needed
  • Facilitate assessment and/or intake to our facility services when appropriate
  • Provide administrative support to the department of admissions, ensuring the quality of service to clients and their families
Requirements
  • High School Diploma or equivalent required; Bachelor's Degree in social work, psychology, counseling, or related field preferred
  • One or more years' experience in healthcare admissions, preferably in mental health or substance abuse field
  • Excellent interpersonal and interviewing skills, with ability to work in a team environment
  • CPR and de-escalation and restraint certification required
About Summit BHC

Summit BHC is a leading provider of behavioral health services, dedicated to serving individuals and families affected by mental health and substance use disorders. We offer a comprehensive benefit plan and competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume.