Hospitality Server

3 days ago


Lake Geneva, Wisconsin, United States Marcus Hotels Full time

About Marcus Hotels

Marcus Hotels is a leading hospitality company that values exceptional customer service and teamwork.

Job Summary

We are seeking an experienced Hospitality Server to join our team at Smokey's Restaurant. As a key member of our front-of-house staff, you will be responsible for providing top-notch service to our guests, ensuring a memorable dining experience.

Key Responsibilities

  • Provide Excellent Service: Ensure prompt and courteous service to all guests, taking orders, delivering food and beverages, and handling payments in a friendly and professional manner.
  • Communicate Effectively: Develop strong communication skills to effectively interact with colleagues, supervisors, and guests, maintaining a positive atmosphere and addressing any concerns or issues promptly.
  • Meet Sales Targets: Work collaboratively with the culinary team to upsell and suggest items, meeting sales targets and contributing to the restaurant's revenue growth.
  • Maintain Cleanliness and Organization: Adhere to high standards of cleanliness and organization, ensuring a clean and welcoming environment for our guests.
  • Work Flexibly: Be available to work various shifts, including weekends, holidays, and peak periods, demonstrating flexibility and adaptability.

Requirements

  • Previous Food and Beverage Experience: Previous experience in a similar role is beneficial but not essential.
  • Education: High School Graduate or equivalent.
  • Age: Must be at least 18 years old due to serving alcoholic beverages.
  • Skills: Superior customer service and communication skills are must-haves, along with the ability to read, write, and speak verbally in English.

What We Offer

We offer a competitive salary of $12.50 - $15.00 per hour, depending on experience, plus benefits and opportunities for career advancement. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.


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