Library Assistant

4 weeks ago

MagstattleBas, Grand Est, United States City of Omaha Full time
Job Summary

We are seeking a highly motivated and detail-oriented Library Assistant to join our team at the City of Omaha. As a Library Assistant, you will play a vital role in providing exceptional customer service and supporting the overall mission of the Library.

Key Responsibilities
  • Provide customer service in a manner that creates a positive experience for patrons
  • Create new patron accounts and assist patrons with account questions and issues
  • Take and process payments, and prepare monies for deposit
  • Check materials in and out, manage holds, retrieve and load items into the Automated Storage Retrieval System, and prepare and process materials transiting to and from other library locations
  • Collect and check in book drops, sort materials for shelving, and shelf library materials
  • Search for claim returned items, patron requests, trace/transit lists, request pull lists, and items identified for weeding
  • Assist with collection maintenance, which includes shifting materials, shelf reading, and cataloging periodicals
  • Answer patrons' reference questions in person, over the telephone, and online by searching online catalogs, subscription databases, internet resources, and print materials
  • Assist library patrons in the use of the library's online and printed resources, library services, and library technology equipment
  • Perform front-line computer troubleshooting, such as helping customers with printer jams, printer selection, software functions, and free e-mail services, and report problems to technology services if needed
  • Help maintain a welcoming environment by cleaning, picking up trash, removing snow, and spreading grit/salt when necessary
  • Assist with setup and cleanup for programs and events
  • Advise readers by recommending authors, titles, and topics of interest
  • Under supervision, create and maintain materials displays and assist in the coordination of displays to ensure community appeal
  • Help with material issues by mending and repairing items, cleaning disks/cases, and recovering items
  • Label, cover, and stamp new materials
  • Packaging, meter, and send items by postal mail and/or UPS
  • Keep informed of developing library practices and issues
  • Maintain regular job attendance in accordance with a schedule established for the position by the supervisor
  • Perform other related duties as assigned or as the situation dictates within the scope of this classification
Requirements
  • Must register for Nebraska Public Librarian Certification through the Nebraska Library Commission within 30 days of the hiring date
  • Must complete necessary continuing education requirements to keep certification current while employed by the Omaha Public Library
  • Must be able to transport oneself or coordinate transportation to worksites throughout the City during the course of the workday
  • Must be able to work flexible schedules that include evenings and weekends
  • Fluency in other languages preferred
Benefits

Not applicable to part-time/seasonal employment

How to Apply

Completed City of Omaha employment applications must be submitted using the on-line application from the City website. It is the sole responsibility of the applicant to check and ensure that any and all required application materials and supplemental forms are received by the City of Omaha Human Resources Department.

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