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Customer Service Representative

1 month ago

Étreux, Hauts-de-France, United States Axelon Full time
Job Title: Customer Service Representative

At Axelon, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our patients and customers.

Key Responsibilities:

  • Answer patient questions on phone and in Epic queue
  • Provide timely and effective support to resolve customer issues
  • Collaborate with internal teams to ensure seamless customer experience

Requirements:

  • EPIC experience
  • Prior call center experience
  • Excellent communication and problem-solving skills

Work Environment:

This is a hybrid role, which means you will work remotely but may be required to come into the office. We are looking for candidates who are local and have a strong understanding of the local market.